Privacy

OKBit Casino Privacy Policy – How We Handle Your Data

Your privacy matters to us. This policy explains what personal information OKBit Casino collects, why we collect it, how we use it, and the choices you have regarding your data as a player in the Philippines.

Last updated: January 2026

How OKBit Casino Protects Your Privacy

Six core commitments that govern how we handle your personal information.

Data Is Encrypted

All data transmitted between your device and OKBit Casino is protected by SSL encryption. Whether you are logging in from Manila or Davao, your session and account details travel securely.

No Selling of Personal Data

OKBit Casino does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays within the platform and is used only to operate and improve the service you use.

Collected for Specific Purposes

We only collect the information that is necessary to provide our gaming and betting services, verify your identity, process your transactions in PHP, and maintain account security. We do not collect data beyond what the service genuinely requires.

KYC Documents Stored Securely

Government-issued IDs and other KYC documents submitted for identity verification are stored with restricted access. They are used solely for verification and compliance purposes and are not shared with unrelated parties.

You Can Request Your Data

You have the right to request a copy of the personal data OKBit Casino holds about you. Requests can be submitted by contacting our support team. We will respond within a reasonable timeframe and provide the information in a clear format.

Minimal Third-Party Sharing

Where data is shared with third parties — such as payment processors handling your PHP transactions — it is limited to what is strictly necessary, and those parties are required to handle it in line with appropriate data protection standards.

This Privacy Policy applies to all users of OKBit Casino, including registered players and visitors browsing the site. By using the platform, you consent to the data practices described in this policy. If you have questions, contact us at [email protected].

1. Introduction

OKBit Casino is an online gaming and sports betting platform that serves players in the Philippines. This Privacy Policy describes how we collect, use, store, and protect the personal information of our users. It covers all interactions with the platform — including the website, mobile app, account registration, gameplay, and customer support.

We are committed to handling your information responsibly. This policy is written to be clear and readable — not just technically compliant. If any part of it is unclear, you are welcome to contact our support team for clarification before continuing to use the platform.

2. Data We Collect

OKBit Casino collects personal information in the following categories:

Category Examples When Collected
Account Information Name, email address, date of birth, username During registration
Identity Documents Government-issued Philippine ID (for KYC verification) Before withdrawal processing
Financial Information Bank account or e-wallet details used for PHP deposits and withdrawals When adding a payment method
Transaction Records Deposit amounts, withdrawal history, bet history, game sessions Automatically during platform use
Technical Data IP address, device type, browser, operating system, session timestamps Automatically during platform use
Communications Support chat history, email correspondence When you contact support

We do not collect sensitive personal information beyond what is necessary for identity verification and account security. We do not collect financial instrument numbers in full — payment processing is handled through secure third-party processors.

3. How We Use Your Data

The personal data OKBit Casino collects is used for the following purposes:

  • Account creation and management: To register your account, verify your identity, and maintain your account in good standing.
  • Transaction processing: To process PHP deposits and withdrawals through your registered payment method.
  • KYC compliance: To verify your age and identity before withdrawals are processed, in line with standard platform compliance requirements.
  • Platform security: To detect and prevent fraud, unauthorised access, and abuse of the platform.
  • Customer support: To respond to your queries, resolve disputes, and maintain a record of your support interactions.
  • Service improvement: To analyse usage patterns and improve the functionality and user experience of the platform.
  • Communications: To send you important account-related notifications and, where you have opted in, updates about promotions and features.

We do not use your personal data for purposes unrelated to the services described above. We do not profile you for the purpose of selling that data to third parties.

4. Data Sharing

OKBit Casino does not sell your personal data. We share data with third parties only in the following limited circumstances:

  • Payment processors: Your payment method details are shared with the payment service providers that handle PHP transactions on the platform. These processors are required to maintain appropriate security standards.
  • Game providers: When you play games on the platform, technical session data may be shared with the relevant game provider to facilitate gameplay and resolve disputes. Game providers do not receive your full personal profile.
  • Identity verification services: KYC document verification may involve a third-party verification service. Your documents are submitted securely and used solely for identity verification.
  • Legal obligations: We may disclose information if required to do so by applicable law, court order, or at the direction of a competent authority.

In all cases where data is shared with third parties, it is limited to what is strictly necessary for the stated purpose.

5. Security Measures

OKBit Casino uses the following measures to protect your personal data:

  • SSL encryption: All data transmitted between your device and OKBit Casino is encrypted in transit using SSL technology.
  • OTP verification: Sensitive account actions — including password changes and withdrawal requests — require one-time password (OTP) verification to prevent unauthorised access.
  • Access controls: Access to personal data within OKBit Casino's systems is restricted to authorised personnel whose role requires it.
  • Secure storage: KYC documents and financial records are stored in secured systems with restricted access logs.

While we take reasonable steps to protect your data, no online system can be completely immune to risk. You also play an important role in keeping your account secure — do not share your password with anyone, and contact support immediately if you suspect unauthorised access to your account.

6. Data Retention

OKBit Casino retains personal data for as long as your account is active and for a reasonable period thereafter, as required to meet compliance obligations, resolve disputes, and enforce platform agreements.

If you close your account, your personal data will be retained for the minimum period required by applicable obligations before being deleted or anonymised. KYC documents are retained for the duration required by standard compliance practices for online gaming platforms. You may contact support to request information about the specific retention period applicable to your data.

7. Your Rights

As an OKBit Casino player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected].

1
Right to Access

You can request a copy of the personal data OKBit Casino holds about you. We will provide this in a clear, readable format.

2
Right to Correction

If any personal data held in your account is inaccurate or outdated, you can request that it be corrected. For basic account details, you can update these directly from your account settings.

3
Right to Deletion

You may request deletion of your personal data. This is subject to retention obligations — some data must be kept for a defined period regardless of a deletion request.

4
Right to Object to Marketing

If you have opted in to receive promotional communications from OKBit Casino, you can withdraw that consent at any time by contacting support or using the unsubscribe option in our emails.

5
Right to Account Closure

You may close your OKBit Casino account at any time by contacting support. Any verified balance remaining will be returned through standard withdrawal processing before the account is closed.

8. Cookies

OKBit Casino uses cookies to maintain session functionality, remember your preferences, and understand how the platform is used. The main types of cookies used include:

  • Session cookies: Required for platform functionality — these keep you logged in during your session and expire when you close the browser.
  • Preference cookies: Remember settings such as language or display preferences so you do not need to re-configure them on each visit.
  • Analytics cookies: Collect anonymised data on how users navigate the platform. This helps us identify areas for improvement. No personally identifiable information is collected through analytics cookies.

You can adjust cookie preferences through your browser settings. Disabling session cookies may affect your ability to log in and use the platform normally.

9. Minors

OKBit Casino is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under this age. Age is verified during registration and confirmed through KYC before withdrawals are processed.

If we become aware that personal data has been collected from a person under 21, that account will be suspended and the data will be removed. If you believe a minor has registered on the platform, please contact us immediately.

10. Policy Updates

OKBit Casino may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page with a revised "last updated" date. Material changes that affect how your data is used will be communicated to registered players through in-platform notifications or email where possible.

Continued use of OKBit Casino after an updated policy has been posted constitutes your acceptance of those changes. We recommend reviewing this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise any of your data rights, contact the OKBit Casino support team through:

  • Live chat: Available in the OKBit Casino website and mobile app — the fastest way to reach us.
  • Email: [email protected] — for written requests regarding data access, correction, or deletion.
  • FAQ: Answers to common questions are also available on the FAQ page.

We aim to respond to all data-related requests within a reasonable timeframe. For formal data requests, using email provides a written record for both parties.

Reminder: OKBit Casino is a 21+ platform. Never share your account password or OTP with anyone — including people claiming to be OKBit Casino staff. Our team will never ask for your password.

Ready to Join OKBit Casino?

If you have read and understood this Privacy Policy and are comfortable with how we handle your data, you can create your account now.

21+ only. By registering, you confirm your acceptance of our Privacy Policy and Terms and Conditions.